Customer experience in the shopping process is becoming richer and demand is becoming more demanding of traders. Guidelines for improvement and facilitation are now mandatory, not just recommended.

The availability of quick purchases dates back many years. The most widespread is the practice of McDonald’s, namely “shopping on wheels”. You avoid physical queues, but line up after previous cars. However, it is a relief – you do not have to park, get out of the car, etc.  It is similar with the use […]